At Higo Inc., your privacy and data security are paramount. We understand the importance of giving you control over your personal information and data. That's why we've made it straightforward for you to request the deletion of your account and associated data from our systems.
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How to Delete Your Account
If you decide that you would like to delete your account from the Sammy app, please follow these simple steps:
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1. Log In
‍Open the Sammy app and log in to your account.
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2. Navigate to Settings
Once logged in, enter the 'Settings' through the menu.
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3. More Options
Tap on the 'More' button located in the upper right corner of the screen.
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4. Delete Account
Select the 'Delete Account' option. Follow the prompts to confirm the deletion of your account.
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Data Deletion and Retention
Upon requesting the deletion of your account, please be aware of the following regarding your data:

Deletion of Data: All personal data associated with your account will be scheduled for deletion from our active systems.
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Retention Period: To comply with legal obligations and for the purposes of fraud prevention, all data is retained for a period of 10 years following the deletion request. This retention period allows us to safeguard against illicit activities and ensure compliance with regulatory requirements.
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Types of Data Affected
When you request account deletion, all data tied to your account will be affected by this action. This includes, but is not limited to, personal information, usage data, and any content or records associated with your use of the Sammy app.

Note: Certain anonymized or aggregated data, which cannot be linked back to your account, may be retained beyond the deletion of your account for analytical and statistical purposes.

Need Assistance?
Should you have any questions or require further clarification regarding the process of account deletion, the types of data affected, or our data retention policy, please do not hesitate to reach out to our support team. At Higo Inc., we're committed to ensuring that your experience with the Sammy app is secure, private, and respects your data preferences.
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